We dislike spam as much as you do. We will never share your information with third parties unless required to do so by law or requested by you. The information we collect from you will be used to maintain your services with us and to represent the quality of our work to others, such as in our online portfolio.
Upon completion of a custom design or any creative project and full payment, the client is the owner of the commissioned project. EMKAL STUDIO may continue to use the commissioned creative work to promote his agency regardless of whether the client chooses to continue or not further services with EMKAL STUDIO. The client does not have the right to resell the design or development to other companies. The client does not have permission to reuse pieces of our work in a redesigned that gives another company design credit.
All text and photos used as content must be provided by the client (unless the client has hired EMKAL STUDIO for content development). The client must have ownership or written permission to use all content he/she provides for use. It is up to each client to ensure his/her design and/or content does not infringe on any trademark, service mark, or copyright. EMKAL STUDIO cannot be and is not responsible for intellectual property infringements on behalf of clients. Also, EMKAL STUDIO cannot be and is not responsible for submitted content. Clients should not mail irreplaceable photos or documents or send content that must be returned.
The initiation of any project or development project requires a signed or electronically submitted signed Project Agreement Contract, a non-refundable payment of 60% (or payment in full if the entire project is $500 or less), plus the client logo and/or any other content that is required to be used in the creative project.
Projects can be hindered if the client does not provide feedback or required elements in a timely manner, such as feedback on a design wireframe, mood board, mockup, and requested sitemaps, images for either the design or for the content.
For that reason, if EMKAL STUDIO is waiting for content or other pieces of information, the client will be notified. If the client fails to handle the requests within the required timeline, then EMKAL STUDIO will take at its own discretion a decision to keep the project moving forward in a timely manner:
MOCKUP REVISIONS – Client is required to give feedback on the mockup within five (5) business days following the delivery date. If the revisions have not been received within 5 business days, by default, the mockups will be considered approved and moved into the development phase. Once the client has submitted final approval of the mockups, no major content or design changes may be requested without additional charges applied.
REVISIONS – Client is required to give light revisions on the design within two (2) business days of the delivery date. If the revisions have not been received within 2 business days, by default, the project will be considered approved and a final invoice will be submitted. If the client wishes to make major design changes to the final creative work, additional charges will apply.
ANY OTHER DELAYS – If more than 30 days have passed since the client signed the initial Project Agreement Contract and there has been no communication from the client, EMKAL STUDIO will consider the project complete in its entirety and bill for the completed project.
A non-refundable deposit of 60% is due upon project initiation. Upon project completion, the remaining balance is due in full. Depending on project size or timeline, a third payment midway through project may be required.
LATE FEES – Final payment is due upon receipt. If payment is not received within ten business days from issued invoice date, the following Late Fees apply: After due date an additional 10% of total outstanding balance will be added to the sum due for every 10 days of delinquency. Payment not received within 30 days of due date will be considered a closed account, thus nullifying the work agreement, entitling the client to no Rights to said work(s) and no refunds. Balances that are not paid within 30 days will be reported to a credit bureau. Balances that are not paid within 60 days will be turned over to a collections agency.
If a billing error is noticed, the client should immediately contact EMKAL STUDIO. Refunds of overpayments will be made for up to a maximum of three months, so clients are urged to check billing statements regularly. Refunds of more than three months will not be processed. Additionally, EMKAL STUDIO reserves the right to bill clients for accidental undercharges for a maximum of up to three months.
EMKAL STUDIO does not accept projects that promote hate, intolerance, abuse, discrimination, pornography, animal exploitation, or any other unethical practice. EMKAL STUDIO reserves the right to decline to do business with any client for any reason.
EMKAL STUDIO reserves the right to change these terms of service at any time for any reason.